ShopOS connects scheduling, repair orders, inspections, estimates, parts, invoicing and payments in one system, with AI handling calls, bookings and operational insights. Migration and onboarding are free.

SAN FRANCISCO, Oct. 7, 2026 /PRNewswire/ — Autograff today launched ShopOS, an AI-native auto repair shop management system that runs the whole shop (scheduling, repair orders, digital inspections, estimates, parts, invoicing and payments) on one connected record, with AI built into the core to carry the admin that fills a shop’s day, so the team can stay on the vehicles.

“Shops don’t need another dashboard; they need the work done,” said Jonathan Moore, CEO and Co-founder of Autograff. “We built ShopOS AI-native, so the phone gets answered and the reports analyze themselves, without adding more administrative work to the team. The AI isn’t a feature on the side; it’s how the system runs.” 

ShopOS includes:

• Online booking and scheduling
• Repair orders and job management
• Estimates and invoicing
• Digital vehicle inspections
• Parts management
• VIN lookup
• Embedded payments
• Customer communication
• Fleet workflows
• AI Receptionist
• AI Copilot
• AI Insights

An AI Receptionist that answers on your own number

When the front desk is busy — or it’s just the owner under a hood — ShopOS’s AI Receptionist answers incoming calls on the shop’s existing number, books real appointment slots straight onto the schedule, handles routine “is it ready?” status questions and logs every conversation against the customer record, handing off to a person when needed. A missed call is repair work booked somewhere else; ShopOS answers it 100% of the time, including evenings and weekends. 

AI Insights for what’s slipping through the cracks

Finding what’s off usually means an owner digging through the numbers early in the morning, if they get to it at all. ShopOS’s AI Insights does that review for them, surfacing where revenue or time is leaking (jobs at risk, parts bottlenecks, estimates that aren’t converting) so the problems buried in a busy day come to the owner, before they cost the shop.

AI Copilot: ask instead of digging 

Finding a number in most shop software means clicking into the right report. ShopOS’s AI Copilot lets you just ask: “What’s my next appointment?” “Which parts are running low?” “What’s still waiting on approval?” The answer comes straight back, in plain language, from the shop’s live data.

One record, from the first call to the final invoice

ShopOS carries a job through a single connected record (booking, vehicle intake, inspection, estimate, approval, repair, invoice and payment) without anyone re-typing the customer’s story into a second tool. The approved estimate becomes the repair order, then the invoice. No re-entering labor or parts.

One price per shop, free migration

“Many shop software platforms charge by the seat, so every new hire is another line on the bill,” said David Paquette, COO of Autograff. “ShopOS is one price per shop, with the whole team included. Onboard the crew you need without paying more for the software.”

ShopOS is priced per shop, not per seat: every user included and no setup fee, whether you run two bays or twenty. Autograff also migrates a shop’s existing customer, vehicle and repair history at no cost and helps configure hours, bays, team and pricing during onboarding, so teams move over without rebuilding their data from scratch.

Availability

ShopOS is available to auto repair shops across the United States. Shops can see it in a live walkthrough at autograff.ai.

About Autograff

Autograff is building the operating system for the vehicle aftermarket: ShopOS for auto repair shops and FleetOS for fleets. ShopOS is an AI-native auto repair operating system that runs the whole job (scheduling, online booking, inspections, estimates, parts, invoicing, embedded payments, an AI Receptionist and AI Insights) on one connected record, priced per shop. Autograff also publishes free tools for shops, including an ROI calculator that estimates the revenue lost to missed calls and a free inspection checklist. Learn more at autograff.ai.

Frequently Asked Questions

What is ShopOS? ShopOS is an AI-native auto repair shop operating system that connects scheduling, online booking, repair orders, inspections, estimates, parts, invoicing, payments and customer communication in one system, with an AI Receptionist and AI Insights built into the core.

What makes ShopOS AI-native? AI is part of the core system, not an add-on: an AI Receptionist answers calls and books work, and AI Insights surface at-risk jobs, parts bottlenecks and stalled estimates, all tied to the same connected record that runs the job.

Is migration to ShopOS free? Yes. Migration of existing customer, vehicle and repair data is free, plus free onboarding to configure the shop and get the team running.

Does ShopOS replace the other tools a shop uses? ShopOS runs the whole job (scheduling, inspections, estimates, repair orders, parts, invoicing and payments) on one connected record, so shops can consolidate off a stack of separate tools.

Does ShopOS charge per user? No. ShopOS is priced per shop, not per user, and every user is included. There is no setup fee, so shops can add team members without paying additional per-user software fees.

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SOURCE Autograff